The resources you need to help your guests go from tentative customers who are nervous about booking your property to loyal guests who will tell everyone how great you are and want to return.
1 Mission
Make Them Feel Safe & Want to Return To Your Property
To Welcome Your Guests
BE READY
By Using the POST COVID-19 ACTION PLAN Tips & Techniques,
You Can Design a Personalized Action Plan to Give Customers Reasons They Should Book with You.
Develop an Action Plan to Ensure your Guests Enjoy an Amazing Experience
at Your Property Post-COVID-19
Here is EVERYYHING You Need To
Without Having To Start From Scratch
REMEMBER:
Total Value $97.00
$37 Today!
You Need to Develop an Action Plan
Reasons
5
Reason #1:
I don’t know about you, but I wouldn’t want to make the same mistakes many hospitality property owners and managers do. Spend their time waiting for guests to return only to lose them to their competitors or not have them return.
Reason #2
I want to know what my guests would expect and how to make the feel safe at my property.
Reason #3
It is possible that your target market has changed so how to find and take advantage new opportunities.
Reason #4
I want to have an idea of what to expect in the future of the hospitality
property industry.
Reason #5
This is a low cost video series will ensure you’re taking the right steps towards safely welcoming and creating trust between you and your customers.
Watch your happy guests sing your praises.
Create your own customized Action Plan to begin safely welcoming back guests.
Fill in the workbook reviewing the videos as necessary.
The 10-part video series will give you a structured framework to create your own Action Plan.
#4
#3
#2
#1
STEP
STEP
STEP
STEP
Post COVID-19 Success Path
The 4 Step
The video series start with determining what type of owner/manager you are, to setting up your organization,, to WOWing your guests, to preparing for Post COVID-19, to the future of the hospitality property industry.
The Post COVID-19 Action Plan is a guide with steps you can start utilizing from DAY 1.
The Post COVID-19 Action Plan
You don’t have to feel overwhelmed by second guessing the future.
10 Part Video & MP3 Series
The Action Plan Workbook
An easy to follow workbook to help you organize and prepare for guests.
Post COVID-19 Action Plan Quiz
An included Quiz to help you retain the information in the video series.
Post COVID-19 Action Plan Certificate
An included Quiz to help you retain the information from the video series.
Develop an Action Plan to Ensure your Guests Enjoy an Amazing Experience
at Your Property Post-COVID-19
Here is EVERYYHING You Need To
Without Having To Start From Scratch
Develop an Action Plan to Ensure your Guests Enjoy an Amazing Experience
at Your Property Post-COVID-19
Here is EVERYYHING You Need To
Without Having To Start From Scratch
What type of hospitality property owner or manager are you?
Ways to improve your organizational structure
How to improve customer service
How to give your marketing of boost
Using social media platforms
Ways you can WOW your guests
How to get ready for guests when they come back
Hotel, resort, inn, bed and breakfasts reopening after COVID-19
Post lockdown - What will your guests expect
The long term future of the hospitality property industry
What type of hospitality property owner or manager are you?
Ways to improve your organizational structure
How to improve customer service
How to give your marketing of boost
Using social media platforms
Ways you can WOW your guests
How to get ready for guests when they come back
Hotel, resort, inn, bed and breakfasts reopening after COVID-19
Post lockdown - What will your guests expect
The long term future of the hospitality property industry
Total Value $97.00
Total Value $97.00
$37 Today!
$37 Today!
Hello, my name is Gerry MacPherson…
…I am a travel authority and co-founder of Keystone HPD.
I along with other travel authorities have come
together with a goal to help independent hotel,
resort, inn, bed and breakfast etc. owners and
managers increase their chances of their success
post covid-19.
As our mission statement states,
”We want to help, with patience and care, develop a strategic vision for every independent hotel, resort, inn, bed and breakfast etc. wishing to create a happy and fulfilling experience for their guests and employees.”
In my opinion, following proven methods is a better strategy than trying to do it all on your own.
In this video series, I will be your guide.
30 Day No Questions Asked
Money Back Guarantee
When you join the Hospitality Property School Group, you are fully protected by our 100% Satisfaction Guarantee. If you don't feel like you've received any value and you decide you want to cancel any time within the next 30 days, just let us know and we'll send you a prompt refund. No hassles, headaches or hoops to jump through.
We're confident that you'll find the Hospitality Property School Group useful, and we won't make you beg or invoke any silly rules or conditions - if you're not satisfied within your first 30 days then we'll refund you without any fuss.
Don't Be Left Behind.
Take advantage now!
You deserve it!
Say bye, bye to time wasted trying to set up an organizational strategy.
Say bye, bye to not knowing how to attract return customer.
Say bye, bye to guest who feel unsafe.
Say BYE, BYE to…
Frequently Asked Questions
1 Action Plan
What type of hospitality property owner or manager are you?
Ways to improve your organizational structure
How to improve customer service
How to give your marketing of boost
Using social media platforms
Ways you can WOW your guests
How to get ready for guests when they come back
Hotel, resort, inn, bed and breakfasts reopening after COVID-19
Post lockdown - What will your guests expect
The long term future of the hospitality property industry
Who is this “Post Covid-19 Action Plan” for?
This video series is specifically designed for hotel, resort, inn, bed and breakfast etc. owners and managers who want to provide a safe and welcoming hospitality property for past and new guests as well as employees.
How is it different from other courses?
First of all, it’s not a course. It’s an action plan, with processes to help you design your own customized action plan to welcome back guests.
Is the content available right away?
The Post COVID-19 Action Plan is available to you as soon as you complete the registration process. If you have purchased the add-on workshops they will be available as follows:
How to Prepare for When Guests Return – Mini-Course
Released date: August 1st, 2021
Managing Your Property Cleanliness & Cash Flow-Mini Course
Release date: September 1st, 2021
Customer & Employee Communication - Mini-Course
Release date: October 1st, 2021
Making Your Hospitality Property Future Ready - Mini-Course
Release date: November 1st, 2021
I don’t have any current guest list. Will this action plan show me how to attract customers?
YES, YES, YES! Sections of the action plan deal with marketing and using social media.
What if I don’t like the action plan and decide this isn’t for me?
No worries. We stand by our work. If you don’t like it, just email us within 30 days and receive a FULL refund right away.
Post COVID-19 Action Plan
For Hotels-Resorts-Inn-
Bed and Breakfasts